If anyone knows what customer service is all about, Melissa Ferraro does. With over 27 years experience in Real Estate industry, Melissa will tell you that success doesn’t simply come from experience, it comes from a firm commitment, dedication, hard work and continual learning.
After completed a degree in Business Administration- Marketing Major, Melissa worked in the industry for a short period of time as a marketing assistant before a career in Real Estate beckoned. In June 1997 Melissa entered the Real Estate Industry where she sought for a more challenging role.
In addition to having completed her Agents Representative course, Melissa is also a Registered Licensed Estate Agent.
To Melissa, customer service starts with a friendly, smiling face. It is paramount that I am approachable for those wanting my help or assistance with any aspect of their Property Management needs. First impressions last, and the impressions that Melissa has left on those she has dealt with will play testament to her approachable and professional nature.
Melissa strives to exceed her clients and customers expectations, and also finds time to catch up with family and friends.
With the commitment of Melissa Ferraro, you can rest assured you’re in the most professional hands. Melissa can be contacted on 0413 244 122.
My Testimonials
Moved my rentals over to this agent and it’s been a great experience. They’re really attentive and easy to deal with, understand things from both the landlord and tenant side, and genuinely care about the properties. You can tell you’re talking to someone who’s got a real interest in the business and does the right thing.
A BIG shout out to Melissa at Ferraro Real Estate for the extra attention to detail when leasing and managing our rental property. The time between our previous tenants leaving and then new ones moving in was minimal, and this is testament to the personalised service that Melissa provides and the extra effort she goes to as a Property Manager. The services of Ferraro Real Estate are trustworthy and highly recommended. Thank you Melissa 🙏😊
We have known Melissa for many years, including before she branched out on her own. After being dissatisfied with other agents, we reached out to her again knowing that we would be happy with her service. Melissa is approachable, highly knowledgeable, and an expert in the real estate industry. She consistently takes a sensible, efficient, and practical approach when dealing with us. We hope to always have Melissa as our trusted real estate agent.
Melissa is an incredible agent and I couldn't recommend her more highly. Always prompt with any needs and provides a high quality service to both landlords and tenants.
Exceptional service from start to finish. Melissa is organised, communicates clearly, and genuinely cares about looking after both the property and the tenants. It’s such a relief knowing my investments are in great hands. Couldn’t recommend more highly!
From the moment I met Melissa, it felt like I had known her for years. Her warm demeanor and genuine approach made me feel like a person, not just a number. Whether dealing with her as a renter or a landlord, everything is handled with minimal fuss and precision. She consistently checks in, follows up, and reaches out—always supportive and reliable. Melissa is honest, dependable, and an absolute pleasure to deal with.
I’ve had the pleasure of working with Melissa Ferraro for many years, and I can’t recommend her highly enough. She has managed my rental properties with exceptional professionalism, care, and attention to detail. Melissa is always responsive, proactive, and truly goes above and beyond to ensure everything runs smoothly—from tenant screening to maintenance and everything in between. Her knowledge of the local market and dedication to her clients is unmatched. I’ve always felt my properties were in excellent hands. Highly recommend!
I have had a fantastic experience with Melissa, she is an absolute powerhouse, with a wealth of knowledge, skill and experience behind her. I encourage you to trust Melissa to look after your investments. If you are looking for an experienced property manager or an agent to sell Melissa has you covered.
Melissa is professional attentive and prompt with her communication . She went beyond my expectations I highly recommend!
In my 15 years of renting and owning properties Melissa stands out as one of the most professional and considerate agents I’ve had the pleasure of dealing with. Melissa has been my rental agent for 3.5 years now and she’s been fantastic to rent through. She’s kind, extremely efficient and supportive if I’ve ever needed help. When we moved in we had a major fire safety issue with a neighbour parking their car in front of our front door and completely blocking it. When I raised this with Melissa she helped us to resolve this very quickly! It’s fantastic that Melissa has opened up her own company. Melissa has decades of experience and I recommend her to friends and family without hesitation! Laura :)
Melissa is absolutely fantastic to work with! Highly recommend her to anyone looking for a reliable and dedicated real estate agent.
I've never encountered an agent like Melissa, her knowledge, assistance and support is unsurpassed. I recommend the company and staff 1000%
My Sold Listings
Bundoora
20 Waxflower Crescent
Sold